You may not cancel an order, or any part of an order one purchase has been made, KABEX will not provide a refund if you have changed your mind about a paritcular purchase.
KABEX has a fourteen (14) working days refund and exchange policy upon receipt of the order, subject to the following terms and condition:
- All products must be unmarked and not defected in any manner;
- All products must be returned in original packaging;
- Shipping and handling charges for returned items will be on Buyer's cost and there will be strictly no refunds for any shipping and handling charges;
- If the products for which you wish to exchange is of a higher price than the original purchase price, then you will be required to top up the balance using cash;
- If the product for which you wish to exchange is of a lower price, then no balance amount will be refunded to you.
If there is nothing that fits your requirements, you can send an email to KABEX and request for refund in the form of:
- Cash voucher with validity of three (3) months.
- Bank transfer refunds and we shall deduct a minimum 5% of Buyer’s total purchase or RM30, whichever is higher, as administrative cost plus any transaction fee charged by credit card; or debit card; or FPX of issuance bank or PayPal (whichever is applicable)
KABEX will review each Buyres's refund request on case by case basis abd ub uts sole discrection, determine whether Buyers request is succesful.
Please return your purchase to the following address:
KUMPULAN ABEX SDN BHD
LOT 2-6, JALAN SU/6A,
LION INDUSTRIAL PARK, SECTION 26
40400 SHAH ALAM,
SELANGOR DARUL EHSAN, MALYSIA.
Please contact us at firstname.lastname@example.org or +603 5192 2898 if you have any questions or doubts.